Aesthetikos

Introduction

Expedient Asethetics Pvt Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aesthetikos.co.in (the “Site”) and use our services (the “Offerings”). By accessing or using the Site or Offerings, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you are using the Site on behalf of another person or an organization, you represent that you have the authority to act on their behalf.

Scope and changes

This Policy covers Personal Information collected through the Site and Offerings, including information shared by business partners.
It does not cover the practices of third parties outside our control (e.g., third-party websites linked from our Site). See “Third-Party Services” below.
We may update this Policy from time to time. We will post the updated policy on this page and, where required by law, obtain your consent or provide notice. Please review this Policy periodically.

Your consent

By using the Site or Offerings or by providing your information to us, you consent to the collection, use, and sharing of your information as described in this Policy.
If you are providing information on behalf of someone else (e.g., a child or an organization), you confirm you have consent to do so.

Information we collect

We collect information to provide and improve our services and to communicate with you. Categories include:

Identifiers: name, username, email address, phone number, and password.
Contact and account information: delivery/billing addresses, payment details (king the scope: we do not store full credit/debit card data unless necessary for the transaction and with PCI compliance).
Transaction data: orders, purchases, returns, and payment instrument details (tokenized or encrypted as appropriate).
Usage data: browsing activity, IP address, device information, cookies, pages visited, referring URL, and analytics data.
Communications: customer support inquiries, feedback, and correspondence.
Marketing preferences: opt-in/opt-out status for newsletters, promotions, and messages.

How we collect information

Direct interactions: you provide information when you create an account, place an order, subscribe, or contact us.
Automated technologies: we may collect usage data via cookies and similar technologies to improve our Site and services.
Third-party sources: we may obtain information from partners or public sources to enhance our services.

How we use your information

To provide, operate, and maintain the Site and Offerings.
To process and fulfill orders, including processing payments and delivering products.
To communicate with you about orders, accounts, and service-related notices.
To personalize your experience, improve our offerings, and analyze trends.
To send marketing communications (if you have opted in) and to manage preferences.
To protect our rights, comply with legal obligations, and prevent fraud.

Legal bases for processing (where applicable)

Performance of a contract (e.g., processing orders, providing services).
With your consent for marketing communications (optional).
Compliance with legal obligations or for legitimate interests (e.g., security, fraud prevention, and improving services).

Cookies and tracking technologies

We use cookies and similar technologies to enhance functionality, analyze usage, and provide personalized experiences.
Types of cookies: essential (site operation), performance/analytics, and targeting/marketing cookies.
You may manage cookies via your browser settings or opt out of certain categories where available. Note that disabling cookies may affect site functionality.
We may also use third-party analytics and advertising providers; their use is subject to their own privacy policies.

Sharing of information

We may share your information in the following circumstances:

With service providers and partners who help us operate the Site, process payments, fulfill orders, or support marketing efforts, under written contracts that require confidentiality and data protection.
To complete a transaction (e.g., share with payment processors, financing partners) as necessary.
For legal obligations, regulatory requests, or to protect our rights, property, or safety.
In connection with business transfers, such as mergers, acquisitions, or asset sales.
If you have designated sensitive data and provided express consent where required by applicable law.

Sensitive personal data

We may collect sensitive personal data only with your explicit consent where required by law. If the SPI Rules or similar local regulations apply to you, we will comply with those requirements.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes access controls, encryption in transit, and secure handling practices. No method of transmission over the Internet or electronic storage is completely secure; we strive to use commercially reasonable safeguards.
Data retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize data.
Your rights and choices
You may access, update, or correct your information by logging into your account or contacting us.
You may request deletion of your information, subject to applicable legal obligations and our need to retain records.
You may withdraw consent where processing is based on consent (e.g., marketing) and opt out of marketing communications via the unsubscribe mechanism or account settings.
You may object to processing or request data portability where applicable.
To exercise these rights, contact our Grievance Officer (see below).

Third-Party Services

Our Site may link to or integrate with third-party services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

Grievance and contact details

If you have questions or concerns about this Privacy Policy or your personal data, you may contact:

Grievance Officer: Expedient Asethetics Pvt Ltd.
Address: A-8, A Block, Panchsheel Nagar, Ajmer 305001
Email: care@aesthetikos.co.in
Phone: +91-9119112015
Hours: Monday to Friday, 9:30 AM – 6:30 PM (local time)

Changes to this policy

We will post any material changes to this policy on this page and update the “Effective Date.” Where required by law, we will obtain your consent or provide notice before such changes take effect. Your continued use of the Site after changes constitute acceptance of the revised policy.

Documents and notices

Cookies Policy: A separate Cookies Policy may be published to detail cookie categories, purposes, data sharing, retention, and opt-out options.
If you have a global audience, consider a data subject rights annex for GDPR/CCPA-like rights where applicable and local privacy regulations.

Privacy Policy