Shipping Policy

Thank you for shopping with Aesthetikos. We are committed to delivering your skincare products in a timely, safe, and efficient manner.

1.    Order Processing

• All orders are processed within 1–2 business days (excluding weekends and Indian public holidays) after receiving your order confirmation.
• You will receive a notification email once your order has shipped.

2.    Shipping Time & Delivery

• Domestic Shipping (within India): Orders are typically delivered within 3–7 business days depending on location.
• Remote/out-of-service areas: Delivery timelines may vary.
• International Shipping: Not available at this time. For questions or special arrangements, please contact support at [support email].

3.    Shipping Charges

• Free shipping on orders above ₹600 (exclusive of taxes/duties, if applicable).
• A flat shipping rate of ₹100 applies to orders below ₹600 (excluding taxes/duties).
• Shipping charges (if any) will be calculated and displayed at checkout.

4.    Delivery Partners

• We work with trusted courier partners to ensure safe and timely delivery. Partners may include Delhivery, Blue Dart, DTDC, and others depending on location. A tracking number will be provided once your order ships.

5.    Order Tracking

• A tracking number will be emailed or SMSed once your order ships. You can use this to monitor shipment status on the courier’s website or app.

6.    Delays

• While we strive to meet the stated delivery timelines, delays due to weather, holidays, strikes, or logistical disruptions may occur. We will notify you of significant delays and work to resolve them promptly.

7.    Address Accuracy

• Please ensure your shipping address and contact details are accurate. We are not responsible for failed deliveries due to incorrect or incomplete address details provided at checkout. If you notice an error after placing an order but before shipment, contact us immediately at [support email].

8.    Damaged Packages

• If your package arrives damaged, contact us within 5 business days with your order number and clear photos of the damage. We will assess and resolve the issue promptly (replacement or refund as applicable).